diff --git a/app/Policies/ClaimPolicy.php b/app/Policies/ClaimPolicy.php
index 0d4c23a..a6ea601 100644
--- a/app/Policies/ClaimPolicy.php
+++ b/app/Policies/ClaimPolicy.php
@@ -3,6 +3,7 @@
 namespace App\Policies;
 
 use App\Enums\Users\RoleEnum;
+use App\Models\Claim;
 use App\Models\User;
 use Illuminate\Auth\Access\HandlesAuthorization;
 use App\Policies\Rules\UserStaticRules as USR;
@@ -12,16 +13,6 @@ class ClaimPolicy
 {
     use HandlesAuthorization;
 
-    /**
-     * View a Claim.
-     *
-     * @return boolean
-     */
-    public function view(): bool
-    {
-        return USR::everyOne();
-    }
-
     /**
      * View any a Claim.
      *
@@ -35,21 +26,25 @@ class ClaimPolicy
     /**
      * Preview a Claim.
      *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
      * @return boolean
      */
-    public function preview(): bool
+    public function preview(User $authUser, Claim $claim): bool
     {
-        return USR::everyOne();
+        return $this->checkOnlyMinAdminOrInUserBrands($authUser, $claim);
     }
 
     /**
      * Update a Claim.
      *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
      * @return boolean
      */
-    public function update(): bool
+    public function update(User $authUser, Claim $claim): bool
     {
-        return USR::everyOne();
+        return $this->checkOnlyMinAdminOrInUserBrands($authUser, $claim);
     }
 
     /**
@@ -66,40 +61,65 @@ class ClaimPolicy
     /**
      * Determine whether the user can update the associated subject of the model.
      *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
      * @return boolean
      */
-    public function updateSubject(): bool
+    public function updateSubject(User $authUser, Claim $claim): bool
     {
-        return USR::everyOne();
+        return $this->checkOnlyMinAdminOrInUserBrands($authUser, $claim);
     }
 
     /**
      * Update a Claim.
      *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
      * @return boolean
      */
-    public function updateType(): bool
+    public function updateType(User $authUser, Claim $claim): bool
     {
-        return USR::everyOne();
+        return $this->checkOnlyMinAdminOrInUserBrands($authUser, $claim);
     }
 
     /**
      * Update a Claim.
      *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
      * @return boolean
      */
-    public function updateStatus(): bool
+    public function updateStatus(User $authUser, Claim $claim): bool
     {
-        return USR::everyOne();
+        return $this->checkOnlyMinAdminOrInUserBrands($authUser, $claim);
     }
 
     /**
      * Update a Claim.
      *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
      * @return boolean
      */
-    public function updateResponseType(): bool
+    public function updateResponseType(User $authUser, Claim $claim): bool
     {
-        return USR::everyOne();
+        return $this->checkOnlyMinAdminOrInUserBrands($authUser, $claim);
+    }
+
+    /**
+     * Check if the user an access a specific resource.
+     *
+     * @param \App\Models\User  $authUser
+     * @param \App\Models\Claim $claim
+     * @return boolean
+     */
+    private function checkOnlyMinAdminOrInUserBrands(User $authUser, Claim $claim): bool
+    {
+        $userBrandModelKeys = $authUser->brands->modelKeys();
+        $claimModelKey      = $claim->brand->getKey();
+        return UserStaticRules::atLeastRole($authUser, RoleEnum::admin) || (
+            UserStaticRules::atLeastRole($authUser, RoleEnum::marketing)
+            && \in_array($claimModelKey, $userBrandModelKeys)
+        );
     }
 }
diff --git a/resources/views/bo/pages/claims/edit.blade.php b/resources/views/bo/pages/claims/edit.blade.php
index 926c5c7..1ad0110 100644
--- a/resources/views/bo/pages/claims/edit.blade.php
+++ b/resources/views/bo/pages/claims/edit.blade.php
@@ -5,90 +5,101 @@
 @section('breadcrumb', request()->route()->getName())
 
 @section('content')
-    <div class="row w-100 mx-auto">
-        {{-- TITLE --}}
-        <div class="col-12">
-            <div class="d-flex align-items-start flex-row">
-                <a class="btn btn-primary text-decoration-none m-0" data-bs-tooltip="tooltip" href="{{ route('bo.claims.index') }}"
-                    title="{{ __('crud.helpers.list_all', ['model' => __('models.classes.claims')]) }}">
-                    <i class="fa-solid fa-arrow-left"></i>
-                </a>
-                @include('modules.breadcrumbs.breadcrumb-body', ['brParam' => $claimModel])
+    <div class="card border-0">
+        <div class="card-header">
+            <div class="d-flex justify-content-between flex-md-nowrap align-items-center flex-wrap">
+                <div class="d-flex align-items-start flex-row">
+                    @can('viewAny', $claimModel)
+                        <a class="btn btn-primary text-decoration-none me-2" data-bs-tooltip="tooltip" data-bs-placement="top"
+                            data-bs-tooltip="tooltip" href="{{ route('bo.claims.index') }}"
+                            title="{{ __('crud.helpers.list_all', ['model' => __('models.classes.claims')]) }}">
+                            <i class="fa-solid fa-arrow-left"></i>
+                        </a>
+                    @endcan
+                    @include('modules.breadcrumbs.breadcrumb-body', ['brParam' => $claimModel])
+                </div>
             </div>
         </div>
-        {{-- CLAIM AUTHOR --}}
-        <div class="col-12 mt-3">
-            <div class="card shadow-sm w-100">
-                <div class="card-body">
-                    <div class="row">
-                        <div class="col-12 col-lg-4 text-center">
-                            <h5 class="card-title mb-1">{{ trim(sprintf('%s %s', $claimModel->first_name, $claimModel->last_name)) }}</h5>
-                            <p class="text-muted mb-2">{{ e($claimModel->email) }}</p>
-                            @if ($claimModel->customer && auth()->user()->can('view', $claimModel->customer))
-                                <a href="{{ route('bo.customers.show', [
-                                    'customer' => $claimModel->customer,
-                                    'brand' => $claimModel->brand,
-                                ]) }}" target="_blank" rel="noopener">
-                                    {{ __('Lien vers la fiche client') }}
-                                    <i class="fas fa-arrow-up-right-from-square ms-1"></i>
-                                </a>
-                            @endif
-                            @if ($claimModel->getFormatedAddress())
-                                <p class="mb-0">{{ $claimModel->getFormatedAddress() ? e($claimModel->getFormatedAddress()) : null }}</p>
-                            @endif
-                        </div>
-                        <div class="col-12 col-lg-8 border-top border-lg-top-0 border-lg-start border-lg-3 border-lg-primary mt-2 pt-2 mt-lg-0 pt-lg-0">
-                            <div class="claim-message-collapse" data-json='@json(['message' => $claimModel->message])'></div>
-                            @if($claimModel->file)
-                                <div class="d-flex flex-row justify-content-start align-items-center">
-                                    <p class="m-0 me-2">Fichier:</p>
-                                    <a class="btn btn-sm btn-primary" href="{{ asset($claimModel->file) }}" target="_blank"
-                                        data-bs-tooltip="tooltip" title="{{ __('Ouvrir le fichier associé à cette réclamation') }}">
-                                        {{ __('Voir la pièce jointe associée') }}
+        <div class="card-body">
+            {{-- CLAIM AUTHOR --}}
+            <div class="col-12 mt-3">
+                <div class="card shadow-sm w-100">
+                    <div class="card-body">
+                        <div class="row">
+                            <div class="col-12 col-lg-4 text-center">
+                                <h5 class="card-title mb-1">
+                                    {{ trim(sprintf('%s %s', $claimModel->first_name, $claimModel->last_name)) }}
+                                </h5>
+                                <p class="text-muted mb-2">{{ e($claimModel->email) }}</p>
+                                @if ($claimModel->customer && auth()->user()->can('view', $claimModel->customer))
+                                    <a href="{{ route('bo.customers.show', [
+                                        'customer' => $claimModel->customer,
+                                        'brand' => $claimModel->brand,
+                                    ]) }}" target="_blank" rel="noopener">
+                                        {{ __('Lien vers la fiche client') }}
+                                        <i class="fas fa-arrow-up-right-from-square ms-1"></i>
                                     </a>
-                                </div>
-                            @endif
+                                @endif
+                                @if ($claimModel->getFormatedAddress())
+                                    <p class="mb-0">
+                                        {{ $claimModel->getFormatedAddress() ? e($claimModel->getFormatedAddress()) : null }}
+                                    </p>
+                                @endif
+                            </div>
+                            <div class="col-12 col-lg-8 border-top border-lg-top-0 border-lg-start border-lg-3 border-lg-primary mt-2 pt-2 mt-lg-0 pt-lg-0">
+                                <div class="claim-message-collapse" data-json='@json(['message' => $claimModel->message])'></div>
+                                @if ($claimModel->file)
+                                    <div class="d-flex flex-row justify-content-start align-items-center">
+                                        <p class="m-0 me-2">Fichier:</p>
+                                        <a class="btn btn-sm btn-primary" href="{{ asset($claimModel->file) }}"
+                                            target="_blank" data-bs-tooltip="tooltip"
+                                            title="{{ __('Ouvrir le fichier associé à cette réclamation') }}">
+                                            {{ __('Voir la pièce jointe associée') }}
+                                        </a>
+                                    </div>
+                                @endif
+                            </div>
                         </div>
                     </div>
                 </div>
             </div>
-        </div>
-        {{-- ACTIONS / CONVERSATION--}}
-        <div class="col-12 px-0 py-3">
-            @php
-                $data = [
-                    'authUserId' => auth('backend')->user()->getKey(),
-                    'claimModel' => $claimModel,
-                    'brandModels' => $brandModels ?? [],
-                    'claimSubjectModels' => $claimSubjectModels ?? [],
-                    'claimMessageModels' => $claimMessageModels,
-                    'claimTemplateModels' => $claimTemplateModels,
-                    'enums' => [
-                        'claimType' => \App\Enums\Claims\ClaimType::toArray(),
-                        'claimStatus' => \App\Enums\Claims\ClaimStatus::toArray(),
-                        'claimResponseType' => \App\Enums\Claims\ClaimResponseType::toArray(),
-                    ],
-                    'can' => [
-                        'updateBrand' => Gate::check('updateBrand', \App\Models\Claim::class),
-                        'updateSubject' => Gate::check('updateSubject', \App\Models\Claim::class),
-                        'updateType' => Gate::check('updateType', \App\Models\Claim::class),
-                        'updateStatus' => Gate::check('updateStatus', \App\Models\Claim::class),
-                        'updateResponseType' => Gate::check('updateResponseType', \App\Models\Claim::class),
-                    ],
-                    'allErrors' => $errors->getBag('default')->getMessages() ?? [],
-                ];
-            @endphp
-            <div class="claim-wrapper" data-json='@json($data)'></div>
-        </div>
-        {{-- OTHER CUSTOMER CLAIMS --}}
-        @if ($customerClaimModels->count())
-            <div class="col-12 py-3">
-                <h3 class="h3 fw-bold">{{ __('Autres réclas du même demandeur') }}</h3>
-                <div class="table-responsive mb-2">
-                    @include('bo.pages.claims.index-list', ['claimModels' => $customerClaimModels])
-                </div>
-                {!! $customerClaimModels->links() !!}
+            {{-- ACTIONS / CONVERSATION --}}
+            <div class="col-12 px-0 py-3">
+                @php
+                    $data = [
+                        'authUserId' => auth('backend')->user()->getKey(),
+                        'claimModel' => $claimModel,
+                        'brandModels' => $brandModels ?? [],
+                        'claimSubjectModels' => $claimSubjectModels ?? [],
+                        'claimMessageModels' => $claimMessageModels,
+                        'claimTemplateModels' => $claimTemplateModels,
+                        'enums' => [
+                            'claimType' => \App\Enums\Claims\ClaimType::toArray(),
+                            'claimStatus' => \App\Enums\Claims\ClaimStatus::toArray(),
+                            'claimResponseType' => \App\Enums\Claims\ClaimResponseType::toArray(),
+                        ],
+                        'can' => [
+                            'updateBrand' => Gate::check('updateBrand', $claimModel),
+                            'updateSubject' => Gate::check('updateSubject', $claimModel),
+                            'updateType' => Gate::check('updateType', $claimModel),
+                            'updateStatus' => Gate::check('updateStatus', $claimModel),
+                            'updateResponseType' => Gate::check('updateResponseType', $claimModel),
+                        ],
+                        'allErrors' => $errors->getBag('default')->getMessages() ?? [],
+                    ];
+                @endphp
+                <div class="claim-wrapper" data-json='@json($data)'></div>
             </div>
-        @endif
+            {{-- OTHER CUSTOMER CLAIMS --}}
+            @if ($customerClaimModels->count())
+                <div class="col-12 py-3">
+                    <h3 class="h3 fw-bold">{{ __('Autres réclas du même demandeur') }}</h3>
+                    <div class="table-responsive mb-2">
+                        @include('bo.pages.claims.index-list', ['claimModels' => $customerClaimModels])
+                    </div>
+                    {!! $customerClaimModels->links() !!}
+                </div>
+            @endif
+        </div>
     </div>
 @endsection
diff --git a/resources/views/bo/pages/claims/index.blade.php b/resources/views/bo/pages/claims/index.blade.php
index 3036061..56563b1 100644
--- a/resources/views/bo/pages/claims/index.blade.php
+++ b/resources/views/bo/pages/claims/index.blade.php
@@ -1,7 +1,8 @@
 @extends('bo.layout')
 
-@section('title', __('models.classes.claims'))
-@section('description', __('Liste de toutes les :model', ['model' => __('models.classes.claims')]))
+@section('title', sprintf('%s - %s', __('models.classes.claims'), str(__('liste'))->ucfirst()))
+@section('description', __('Listage de toutes les :model', ['model' => __('models.classes.claims')]))
+@section('metaIndex', 'noindex,nofollow')
 
 @section('content')
     <div class="row w-100 mx-auto">
@@ -12,16 +13,6 @@
                         <div class="col p-0">
                             @include('modules.breadcrumbs.breadcrumb-body')
                         </div>
-                        <div class="col-md-3 d-flex align-items-center p-0">
-                            <div class="input-group justify-content-end">
-                                @can('create', \App\Models\Claim::class)
-                                    <a class="btn btn-primary" data-bs-tooltip="tooltip" href="{{ route('bo.claims.create') }}"
-                                        title="{{ __('Ajouter une :model', ['model' => Str::singular(__('models.classes.claims'))]) }}">
-                                        <i class="fa-solid fa-plus"></i>
-                                    </a>
-                                @endcan
-                            </div>
-                        </div>
                     </div>
                 </div>
                 <div class="card-body">