ldc-supportweb/app/Http/Requests/Bo/UpdateTicket.php

<?php

namespace App\Http\Requests\Bo;

class UpdateTicket extends StoreTicket
{
    /**
     * Determine if the user is authorized to make this request.
     *
     * @return boolean
     */
    public function authorize(): bool
    {
        /** @var \App\Models\User|null */
        if (!($user = auth()->user())) {
            return false;
        }
        return auth()->check() and ($user->isAdmin() or
            optional(request()->route()->ticket)->created_by === $user->id
        );
    }
}