ldc-supportweb/app/Http/Controllers/TicketController.php

<?php

namespace App\Http\Controllers;

use App\Events\TicketStatusChanged;
use App\Mail\NewTicket;
use App\Models\Message;
use App\Models\Project;
use App\Models\Ticket;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Auth;
use Illuminate\Support\Facades\Mail;
use Illuminate\Support\Str;

class TicketController extends Controller
{
    private $status = [1 => "Nouveau", 2 => "En cours", 3 => "Traité", 4 => "Archivé"];

    public function index() {
        if (Auth::check()) {
            $tickets = Ticket::where('status', '<>', 4)->get();
            $status = $this->status;
            return view('home', compact('tickets', 'status'));
        } else {
            return view('home');
        }
    }

    public function show($id) {
        $ticket = Ticket::find($id);
        $status = $this->status;
        $messages = $ticket->messages()->orderBy('created_at', 'DESC')->get();
        if (!$ticket)
            abort(404);
        return view('ticket.show', compact('ticket', 'status', 'messages'));
    }

    public function create() {
        $projects = Project::all();
        return view('ticket.create', compact('projects'));
    }

    public function store(Request $request) {
        $request->validate([
            'text' => 'required|string',
            'file_ticket' => 'mimes:jpeg,jpg,png,pdf|max:2048',
            'file_ticket2' => 'mimes:jpeg,jpg,png,pdf|max:2048',
        ]);

        if (Auth::user()->role === 1) {
            $projectId = $request->project_id;
        } else {
            $projectId = Auth::user()->project_id;
        }
        $type = $request->type;
        $text = $request->text;
        $fileTicket = $request->file_ticket;
        $fileTicket2 = $request->file_ticket2;

        $ticket = new Ticket();
        $ticket->project_id = $projectId;
        $ticket->type = $type;
        $ticket->text = $text;
        $ticket->created_by = Auth::user()->id;
        $ticket->save();

        if ($fileTicket !== null) {
            $projectSlug = Str::slug(Project::find($projectId)->name);
            $fileName = $projectSlug . "-" . ($type === "0" ? "bug" : "evo") . "-" . $ticket->id . "." . $fileTicket->extension();
            $fileTicket->move(public_path('fichiers/' . $projectSlug . "/" . $ticket->id . "/"), $fileName);
            $filePath = 'fichiers/' . $projectSlug . "/" . $ticket->id . "/" . $fileName;
        }
        if ($fileTicket2 !== null) {
            $projectSlug = Str::slug(Project::find($projectId)->name);
            $fileName2 = $projectSlug . "-" . ($type === "0" ? "bug" : "evo") . "-" . $ticket->id . "-2." . $fileTicket2->extension();
            $fileTicket2->move(public_path('fichiers/' . $projectSlug . "/" . $ticket->id . "/"), $fileName2);
            $filePath2 = 'fichiers/' . $projectSlug . "/" . $ticket->id . "/" . $fileName2;
        }


        if ($fileTicket !== null)
            $ticket->file = $filePath;

        if ($fileTicket2 !== null)
            $ticket->file2 = $filePath2;

        if ($fileTicket !== null || $fileTicket2 !== null)
            $ticket->save();


        Mail::to(config('mail.MAIL_ADMIN'))->send(new NewTicket($ticket));

        return redirect()->route('home')->with('success', 'Ticket enregistré !');
    }

    public function edit($id) {
        $ticket = Ticket::findOrFail($id);
        if ($ticket->created_by === Auth::user()->id || Auth::user()->role === 1) {
            $projects = Project::all();
            $status = $this->status;
            return view('ticket.edit', compact('ticket', 'projects', 'status'));
        }
        return redirect()->back();
    }

    public function update(Request $request, $id) {
        $request->validate([
            'text' => 'required|string',
            'file_ticket' => 'mimes:jpeg,jpg,png,pdf|max:2048',
            'file_ticket2' => 'mimes:jpeg,jpg,png,pdf|max:2048',
        ]);

        if (Auth::user()->role === 1) {
            $projectId = $request->project_id;
            $status = $request->status;
        } else {
            $projectId = Auth::user()->project_id;
        }
        $type = $request->type;
        $text = $request->text;
        $fileTicket = $request->file_ticket;
        $fileTicket2 = $request->file_ticket2;

        $ticket = Ticket::findOrFail($id);

        if ($fileTicket !== null) {
            if ($ticket->file !== null && file_exists(public_path() . $ticket->file))
                unlink(public_path() . $ticket->file);
            $projectSlug = Str::slug(Project::find($projectId)->name);
            $fileName = $projectSlug . "-" . ($type === "0" ? "bug" : "evo") . "-" . $ticket->id . "." . $fileTicket->extension();
            $fileTicket->move(public_path('fichiers/' . $projectSlug . "/" . $ticket->id . "/"), $fileName);
            $filePath = 'fichiers/' . $projectSlug . "/" . $ticket->id . "/" . $fileName;
        }
        if ($fileTicket2 !== null) {
            if ($ticket->file2 !== null && file_exists(public_path() . $ticket->file2))
                unlink(public_path() . $ticket->file2);
            $projectSlug = Str::slug(Project::find($projectId)->name);
            $fileName2 = $projectSlug . "-" . ($type === "0" ? "bug" : "evo") . "-" . $ticket->id . "." . $fileTicket2->extension();
            $fileTicket2->move(public_path('fichiers/' . $projectSlug . "/" . $ticket->id . "/"), $fileName2);
            $filePath2 = 'fichiers/' . $projectSlug . "/" . $ticket->id . "/" . $fileName2;
        }

        $ticket->project_id = $projectId;
        $ticket->type = $type;
        $ticket->text = $text;
        if ($fileTicket !== null)
            $ticket->file = $filePath;
        if ($fileTicket2 !== null)
            $ticket->file2 = $filePath2;
        if (Auth::user()->role === 1) {
            $ticket->status = $status;
            event(new TicketStatusChanged($ticket, $this->status));
        }

        $ticket->save();

        return redirect()->route('edit-ticket', $ticket->id)->with('success', 'Modifications enregistrées !');
    }

    public function changeStatus(Request $request, $id) {
        $ticket = Ticket::find($id);
        if (!$ticket)
            abort(404);
        $ticket->status = $request->status;
        $ticket->save();
        event(new TicketStatusChanged($ticket, $this->status));

        return back();
    }

    public function createMessage(Request $request) {
        $request->validate([
            'message' => 'required',
        ]);

        if ($request->file_message !== null) {
            $request->validate([
                'file_message' => 'mimes:jpeg,jpg,png,pdf|max:2048',
            ]);
        }

        $ticketId = $request->ticket_id;
        $fileMessage = $request->file_message;

        $ticket = Ticket::find($ticketId);

        if (Auth::user()->role !== 1 && (!$ticket || Auth::user()->id !== $ticket->created_by))
            return back()->withErrors("Les données entrées sont incorrects.");

        $message = new Message();
        $message->ticket_id = $ticketId;
        $message->user_id = Auth::user()->id;
        $message->message = $request->message;
        $message->save();

        if ($request->file_message !== null) {
            $projectSlug = Str::slug($ticket->project->name);
            $fileMessage = $request->file_message;
            $fileName = $projectSlug . '-ticket-' . $ticket->id . '-message-' . $message->id . '.' . $fileMessage->extension();
            $fileMessage->move(public_path('fichiers/' . $projectSlug . '/' . $ticket->id . '/'), $fileName);
            $filePath = 'fichiers/' . $projectSlug . '/' . $ticket->id . '/' . $fileName;
            $message->file = $filePath;
            $message->save();
        }

        return back();
    }
}