ldc-supportweb/app/Models/Message.php

<?php

namespace App\Models;

use App\Events\NotifySubscriptions;
use App\Events\NotifyTicketCreator;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Http\UploadedFile;

class Message extends Model
{
    use HasFactory;

    protected $fillable = [
        'message'
    ];

    protected static function booted()
    {
        static::created(function (Message $message) {
            $message->load(['user' => function ($q) {
                $q->withTrashed();
            }]);
            /** @var \App\Models\Ticket $ticket */
            $ticket = $message->ticket;
            if ($message->user) {
                $ticket->load(['user' => function ($q) {
                    $q->withTrashed();
                }]);
                /** @var \App\Models\User $messageUser */
                $messageUser = $message->user()->withTrashed()->firstOrFail();
                // * Send mail to mentionned users
                $usersNotified = $ticket->sendBeenMentionnedToUser($message);
                // * If email has not been sen to ticket author yet.
                if (!$usersNotified->contains($ticket->user) and $ticket->user->id !== $messageUser->id) {
                    // * Send mail to ticket author
                    event(new NotifyTicketCreator(
                        $ticket,
                        trans('Nouvelle réponse de :name :<br> :message sur votre ticket', [
                            'name' => $messageUser->name,
                            'message' => $message->message
                        ])
                    ));
                    $usersNotified->push($ticket->user);
                }
                // ? Is message author is admin ?
                if ($messageUser->isAdmin()) {
                    // TODO: investigate why this make errors on prod,
                    // https://supportweb.ldc.fr/ticket/583/message/create
                    // SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '583-8' for key 'PRIMARY'
                    // $ticket->subscriptions()->attach($messageUser);
                    // Add subscription
                    if (!$messageUser->subscriptions()->find($ticket->id)) {
                        $messageUser->subscriptions()->attach($ticket->id);
                        \session()->flash('info', trans('Vous avez été inscrit.'));
                    }
                }
                // * Send mail to other subscribed users
                event(new NotifySubscriptions(
                    $message->ticket,
                    trans('Nouvelle réponse de :name :<br> :message', [
                        'name' => $message->user->name,
                        'message' => $message->message
                    ]),
                    $usersNotified
                ));
            }//end if
        });
    }

    public function ticket()
    {
        return $this->belongsTo(Ticket::class, 'ticket_id');
    }

    public function user()
    {
        return $this->belongsTo(User::class, 'user_id');
    }

    public function saveFile(Site $site, Ticket $ticket, UploadedFile $file)
    {
        $siteAssetFullPath = Site::ticketAssetsFullPath($site->slug_name);
        $fileAssetPath     = Site::ticketAssetsPath($site->slug_name);
        $fileName          = sprintf(
            '%s-%s-%d-%d.%s',
            $site->slug_name,
            $ticket->id,
            rand(),
            $file->extension()
        );
        $file->move(sprintf('%s/messages/%d', $siteAssetFullPath, $ticket->id), $fileName);
        return sprintf('%s/%d/%s', $fileAssetPath, $ticket->id, $fileName);
    }
}