ldc-supportweb/app/Models/Message.php

<?php

namespace App\Models;

use App\Events\NotifySubscriptions;
use App\Events\NotifyTicketCreator;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Http\UploadedFile;

class Message extends Model
{
    use HasFactory;

    protected $fillable = [
        'message'
    ];

    protected static function booted()
    {
        static::created(function (Message $message) {
            $ticket = $message->ticket;
            if ($message->user) {
                $ticket->load('user');
                if ($ticket->user !== $message->user) {
                    event(new NotifyTicketCreator(
                        $ticket,
                        trans('Nouvelle réponse de :name :<br> :message sur votre ticket', [
                            'name' => $message->user->name,
                            'message' => $message->message
                        ])
                    ));
                }
                $usersNotified = $ticket->sendBeenMentionnedToUser($message);
                event(new NotifySubscriptions(
                    $message->ticket,
                    trans('Nouvelle réponse de :name :<br> :message', [
                        'name' => $message->user->name,
                        'message' => $message->message
                    ]),
                    $usersNotified
                ));
            } else {
                event(new NotifyTicketCreator(
                    $ticket,
                    trans('Votre ticket : :message', [
                        'message' => $message->message
                    ])
                ));
            }
        });
    }

    public function ticket()
    {
        return $this->belongsTo(Ticket::class, 'ticket_id');
    }

    public function user()
    {
        return $this->belongsTo(User::class, 'user_id');
    }

    public function saveFile(Site $site, Ticket $ticket, UploadedFile $file)
    {
        $siteAssetFullPath = Site::ticketAssetsFullPath($site->slug_name);
        $fileAssetPath = Site::ticketAssetsPath($site->slug_name);
        $fileName = sprintf(
            '%s-%s-%d-%d.%s',
            $site->slug_name,
            $ticket->id,
            rand(),
            $file->extension()
        );
        $file->move(sprintf('%s/messages/%d', $siteAssetFullPath, $ticket->id), $fileName);
        return sprintf('%s/%d/%s', $fileAssetPath, $ticket->id, $fileName);
    }
}