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Fix #12

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This commit is contained in:
Jérémy Munsch 2023-04-21 12:23:17 +02:00
parent bd7d44c1db
commit 1a8016ae13
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2 changed files with 2 additions and 4 deletions
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3
app/Jobs/AutoCloseOldTickets.php
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@ -20,8 +20,7 @@ class AutoCloseOldTickets
$limitDays = 15;
$message = 'En l\'absence d\'activitée depuis 15 jours ce ticket est automatiquement clos et archivé.';
$tickets = Ticket::where(function ($q) {
$q->where('status', TicketStatus::production())
->orWhere('status', TicketStatus::processed());
$q->where('status', TicketStatus::production());
})->whereDate('updated_at', '<=', Carbon::now()->subDays($limitDays))
->whereDoesntHave('messages', function ($q) use ($limitDays) {
$q->whereDate('updated_at', '>', Carbon::now()->subDays($limitDays));

3
app/Jobs/WarnBeforeAutoCloseTicket.php
View file

@ -23,8 +23,7 @@ class WarnBeforeAutoCloseTicket
// phpcs:ignore Generic.Files.LineLength.TooLong
$messageToUser = 'En l\'absence d\'activitée, ou de réponse de votre part ce ticket sera automatiquement clos et archivé dans %s jours.';
$tickets = Ticket::where(function ($q) {
$q->where('status', TicketStatus::production())
->orWhere('status', TicketStatus::processed());
$q->where('status', TicketStatus::production());
})->whereDate('updated_at', '<=', Carbon::now()->subDays($warningDays))
->whereDoesntHave('messages', function ($q) use ($warningDays) {
$q->whereDate('updated_at', '>', Carbon::now()->subDays($warningDays));