Ticket 370

app/Console/Kernel.php

@@ -2,6 +2,7 @@
 
 namespace App\Console;
 
+use App\Jobs\AutoCloseOldTickets;
 use Illuminate\Console\Scheduling\Schedule;
 use Illuminate\Foundation\Console\Kernel as ConsoleKernel;
 
@@ -23,6 +24,7 @@ class Kernel extends ConsoleKernel
      */
     protected function schedule(Schedule $schedule)
     {
+        $schedule->job(AutoCloseOldTickets::class)->dailyAt('08:00');
     }
 
     /**

app/Events/TicketStatusChanged.php

@@ -22,15 +22,19 @@ class TicketStatusChanged
 
     public $status;
 
+    /** @var string */
+    public $message;
+
     /**
      * Create a new event instance.
      *
      * @return void
      */
-    public function __construct(Ticket $ticket, $status, User $user = null)
+    public function __construct(Ticket $ticket, $status, User $user = null, string $message = null)
     {
         $this->ticket = $ticket;
         $this->status = $status;
         $this->user = $user;
+        $this->message = $message;
     }
 }

app/Jobs/AutoCloseOldTickets.php

@@ -0,0 +1,37 @@
+<?php
+
+namespace App\Jobs;
+
+use App\Enums\TicketStatus;
+use App\Events\NotifySubscriptions;
+use App\Events\TicketStatusChanged;
+use App\Models\Ticket;
+use Illuminate\Support\Carbon;
+
+class AutoCloseOldTickets
+{
+    /**
+     * Execute the job.
+     *
+     * @return void
+     */
+    public function handle()
+    {
+        $message = 'En l\'abscence d\'activitée depuis 15 jours ce ticket est automatiquement clos et archivé.';
+        $tickets = Ticket::where('status', TicketStatus::production())
+            ->orWhere('status', TicketStatus::processed())
+            ->where('updated_at', '<', Carbon::now()->subDays(15))
+            ->whereDoesntHave('messages', function ($q) {
+                $q->where('updated_at', '<', Carbon::now()->subDays(15));
+            })->get();
+        foreach ($tickets as $ticket) {
+            $oldStatus = $ticket->status;
+            $ticket->status = TicketStatus::archived();
+            $ticket->saveQuietly();
+            if (!$ticket->subscriptions->contains($ticket->user)) {
+                event(new TicketStatusChanged($ticket, $oldStatus, null, $message));
+            }
+            event(new NotifySubscriptions($ticket, $message));
+        }
+    }
+}

app/Listeners/AddStatusMessages.php

@@ -17,7 +17,9 @@ class AddStatusMessages
     {
         $message = new Message();
         $message->ticket_id = $event->ticket->id;
-        if ($event->user) {
+        if ($event->message) {
+            $message->message = $event->message;
+        } elseif ($event->user) {
             // phpcs:ignore Generic.Files.LineLength.TooLong
             $message->message = "<b>{$event->user->name}</b> a modifié le statut en <b>{$event->ticket->status->label}</b>";
         } else {