ldc-supportweb/resources/views/bo/pages/tickets/show.blade.php
2025-10-23 12:00:50 +02:00

355 lines
20 KiB
PHP

@extends('layout.app')
@section('title', __('Aperçu d\'un :model', ['model' => Str::singular(__('models.classes.tickets'))]))
@section('description', __('Aperçu d\'un :model déjà existant', ['model' => Str::singular(__('models.classes.tickets'))]))
@section('bodyClass', 'content ticketsShow')
@section('content')
<div class="form-row row">
<h2 class="col">
<a class="text-decoration-none btn btn-sm btn-primary" href="{{ route('bo.ticket.index') }}" role="button"
aria-roledescription="{{ _('Revenir en arrière') }}"><i class="fa-solid fa-arrow-left-long"></i></a>
{{ $ticket->full_name }}
@if ($ticket->is_internal)<i class="fa-solid fa-lock"></i>@endif
<span class="badge {{ $ticket->type->class() }}">{{ $ticket->type->label() }}</span>
@if (auth()->user()->isAdmin())
<a class="btn btn-primary"
href="{{ route('bo.ticket.edit', $ticket) }}"><i
class="fa-solid fa-pen"></i></a>
@endif
</h2>
<div class="col d-flex flex-row text-end">
@can('suscribeToTicket', $ticket)
<form class="col" id="form_abonnement" action="{{ route('bo.ticket.subscribe', $ticket->id) }}" method="POST">
@csrf
<div class="custom-control custom-checkbox p-2 text-right">
<input class="custom-control-input" id="subscription" name="subscription" type="checkbox"
@if ($isSubscribed) checked @endif>
<label class="custom-control-label" for="subscription">{{ __('Suivre le ticket') }}</label>
</div>
@push('scripts')
<script nonce="{{ $nonce }}">
document.getElementById('subscription').addEventListener('change', function(e) {
document.getElementById('form_abonnement').submit();
});
</script>
@endpush
</form>
@endcan
@can('assignTo', $ticket)
<form class="col me-2" id="form_assign" action="{{ route('bo.ticket.assignTo', ['ticket' => $ticket]) }}" method="POST">
@csrf
<div class="input-group">
<label class="input-group-text" for="assign"><i class="fa-solid fa-hat-wizard"></i></label>
<select class="form-select" id="assign" name="assign">
<option value="" @if (!$ticket->assignedUser) selected @endif>{{ __('Personne n\'est assigné') }}</option>
@foreach (\App\Models\User::adminUsers() as $user)
<option value="{{ $user->id }}" @if (optional($ticket->assignedUser)->id == $user->id) selected @endif>{{ $user->name }}</option>
@endforeach
</select>
@push('scripts')
<script nonce="{{ $nonce }}">
document.getElementById('assign').addEventListener('change', function(e) {
document.getElementById('form_assign').submit();
});
</script>
@endpush
</div>
</form>
@endcan
@can('changeStatus', $ticket)
<form class="col" id="form_status" action="{{ route('bo.ticket.changeStatus', $ticket->id) }}" method="POST">
@csrf
<div class="input-group">
<label class="input-group-text" for="status"><i class="fa-solid fa-sign-hanging"></i></label>
<select class="form-select" id="status" name="status">
@foreach (\App\Enums\Tickets\TicketStatusEnum::cases() as $ticketStatus)
<option value="{{ $ticketStatus->value }}" @if ($ticketStatus === $ticket->status) selected @endif>
{{ $ticketStatus->label() }}</option>
@endforeach
</select>
@push('scripts')
<script nonce="{{ $nonce }}">
document.getElementById('status').addEventListener('change', function(e) {
document.getElementById('form_status').submit();
});
</script>
@endpush
</div>
</form>
@endcan
@if ($ticket->status->equals(\App\Enums\Tickets\TicketStatusEnum::archived))
@can('reopen', $ticket)
<form class="col" id="form_status" action="{{ route('bo.ticket.reopen', $ticket) }}" method="POST">
@csrf
<button class="btn btn-danger" type="submit">{{ __('Réouvrir le ticket') }}</button>
</form>
@endcan
@endif
</div>
</div>
<h2>{{ $ticket->title }}</h2>
@can('assignLabels', App\Models\Ticket::class)
<div class="row">
<div class="col">
@foreach ($ticket->labels as $label)
<span class="badge label colorize" data-color="{{ $label->color }}">{{ $label->name }}</span>
@endforeach
</div>
</div>
@endcan
<hr>
@if ($ticket->estimation)
@include('estimations.pendingCard', ['ticket' => $ticket, 'estimation' => $ticket->estimation])
<hr>
@endif
<div>
<div class="d-flex mb-3">
@if ($ticket->site->projectManager)
<h4>
{{ __("Chef de projet") }} : {{ $ticket->site->projectManager->name }}
</h4>
@endif
<div class="d-flex float-end ms-auto">
@can('estimate', $ticket)
<a class="btn btn-sm btn-info mx-1"
href="{{ route('bo.ticket.estimation.estimate', $ticket) }}">{{ __('Estimation') }}</a>
@endcan
@can('createMessage', $ticket)
<button class="btn btn-sm btn-primary mx-1" data-bs-toggle="modal" data-bs-target="#messageModal" type="button">
{{ __('Répondre') }}
</button>
@endcan
</div>
</div>
{{-- if the user can create message, the modal is displayed --}}
@can('createMessage', $ticket)
<div class="modal fade" id="messageModal" aria-labelledby="messageModalLabel" aria-hidden="true" tabindex="-1">
<div class="modal-dialog modal-lg">
<div class="modal-content">
<form action="{{ route('bo.ticket.message.create', $ticket) }}" method="POST" enctype="multipart/form-data">
@method('PUT')
@csrf
<input name="ticket_id" type="hidden" value="{{ $ticket->id }}">
<div class="modal-header">
<h5 class="modal-title" id="messageModalLabel">
{{ __('Répondre au ticket n°:ticketId', ['ticketId' => $ticket->id]) }}
<span class="badge {{ $ticket->type->class() }}">{{ $ticket->type->label() }}</span>
</h5>
<button class="btn btn-sm btn-primary bg-primary" data-bs-dismiss="modal" type="button" aria-label="Close">
<i class="fa-solid fa-xmark text-white"></i>
</button>
</div>
<div class="modal-body">
<div class="row">
<div class="col">
<textarea class="form-control" name="message" rows="10"></textarea>
</div>
</div>
@for ($i = 1; $i < 4; $i++)
<div class="row mt-4">
<div class="col">
<h4>Fichier joint {{ $i }}</h4>
<input class="form-control" name="file_messages[]" type="file"
accept="image/png, image/jpeg, image/jpg, .pdf, .pptx, .docx, .xlsx, .csv, image/svg+xml">
</div>
</div>
@endfor
<div class="row mt-4">
<div class="col">
<div class="form-check">
<input class="form-check-input" id="subscribeResponse" name="subscribe" type="checkbox"
value="1" autocomplete="off" @if ($isSubscribed) checked @endif>
<label class="form-check-label" for="subscribeResponse">{{ __('Suivre le ticket') }}</label>
</div>
</div>
</div>
@can('createPrivateMessage', $ticket)
<div class="row mt-4">
<div class="col">
<div class="form-check">
<input class="form-check-input" id="setPrivate" name="is_private" type="checkbox"
value="{{ \App\Enums\MessageTypeEnum::private }}" autocomplete="off">
<label class="form-check-label" for="setPrivate">{{ __('Rendre le message privé') }}</label>
</div>
</div>
</div>
@endcan
</div>
<div class="modal-footer">
<button class="btn btn-sm btn-danger" data-bs-dismiss="modal" type="reset">{{ __('Fermer') }}</button>
<button class="btn btn-sm btn-success" type="submit">{{ __('Envoyer') }}</button>
</div>
</form>
</div>
</div>
</div>
@endcan
{{-- modal end --}}
{{-- Section to display the messages --}}
@foreach ($messages as $message)
@if ($message->type->equals(\App\Enums\MessageTypeEnum::public) || Auth::user()->can('createPrivateMessage', $ticket))
@if ($message->user_id === null)
<div class="offset-md-3 col-md-6 alert alert-info text-dark text-center">
{!! nl2br(clean($message->message)) !!} - <span class="fw-bold text-light">Le
{{ \Carbon\Carbon::parse($message->created_at)->format('d/m/Y à H:i') }}</span>
<small class="fw-bold">({{ __('Message système') }})</small>
</div>
@else
<div
class="@if ($message->user_id === Auth::user()->id) offset-md-4 alert-dark @else alert-light @endif @if ($message->type->equals(\App\Enums\MessageTypeEnum::private)) border border-danger border-2 @endif col-md-8 alert">
@if ($message->type->equals(\App\Enums\MessageTypeEnum::private))
<i class="fa-solid fa-lock"></i>&nbsp;&nbsp;
@endif
{!! \App\Lib\Helpers\ToolboxHelper::plainToHtml($message->message) !!}
@foreach ([$message->file, $message->file2, $message->file3] as $file)
@if ($file !== null)
<br><a href="{{ asset($file) }}" target="_blank">Ouvrir la pièce jointe</a>
@endif
@endforeach
<br><br>
<small class="@if ($message->user_id === Auth::user()->id) text-bg-dark @else text-body-secondary @endif fw-bold">
{!! __('Créé le :date par <b>:userName</b>', [
'date' => \Carbon\Carbon::parse($message->created_at)->format('d/m/Y à H:i'),
'userName' => $message->user ? $message->user->name : __('Utilisateur supprimé'),
]) !!}
</small>
@if ($message->user_id === Auth::user()->id)
@can('updateMessage', $ticket, $message)
<button class="btn btn-sm btn-primary float-end" data-bs-toggle="modal"
data-bs-target="#updateMessageModal{{ $message->id }}" type="button">
{{ __('Modifier le message') }}
</button>
<div class="modal fade" id="updateMessageModal{{ $message->id }}" aria-labelledby="updateMessageModalLabel"
aria-hidden="true" tabindex="-1">
<div class="modal-dialog modal-lg">
<div class="modal-content">
<form action="{{ route('bo.ticket.message.update', ['ticket' => $ticket, 'message' => $message]) }}"
method="POST" enctype="multipart/form-data">
@method('PUT')
@csrf
<input name="ticket_id" type="hidden" value="{{ $ticket->id }}">
<div class="modal-header">
<h5 class="modal-title" id="messageModalLabel">
{{ __('Modification du message n°:messageid', ['messageid' => $message->id]) }}
</h5>
<button class="btn btn-sm btn-primary bg-primary" data-bs-dismiss="modal" type="button"
aria-label="Close">
<i class="fa-solid fa-xmark text-white"></i>
</button>
</div>
<div class="modal-body">
<div class="row">
<div class="col">
<textarea class="form-control" name="message" rows="10">{{ $message->message }}</textarea>
</div>
</div>
</div>
<div class="modal-footer">
<button class="btn btn-sm btn-danger" data-bs-dismiss="modal"
type="reset">{{ __('Fermer') }}</button>
<button class="btn btn-sm btn-success" type="submit">{{ __('Envoyer') }}</button>
</div>
</form>
</div>
</div>
</div>
@endcan
@endif
</div>
@endif
@endif
@endforeach
{{-- End display message --}}
<hr>
<div>
<h4>{{ __('Description') }}</h4>
<p>{!! clean(\App\Lib\Helpers\ToolboxHelper::plainToHtml($ticket->text)) !!}</p>
<small class="text-body-secondary">{!! __('Créé le :date par <b>:userName</b>', [
'date' => \Carbon\Carbon::parse($ticket->created_at)->format('d/m/Y à H:i'),
'userName' => $ticket->user ? $ticket->user->name : __('Utilisateur supprimé'),
]) !!}</small>
</div>
@php
$ticket_files = $ticket->getFiles();
@endphp
@if (!empty(Arr::whereNotNull($ticket_files)))
<div>
<h4>{{ __('Pièces jointes') }}</h4>
@foreach ($ticket_files as $key => $file)
@if (!is_null($file))
<ul>
<li>
{{ __('Pièce jointe ') }}{{ $key + 1 }} :
<a href="{{ asset($file) }}" @if (\App\Lib\Helpers\ToolboxHelper::isImageFile($file)) class="glightbox" data-gallery="ticket" @endif
target="_blank">{{ __('Ouvrir la pièce jointe') }}</a>
</li>
</ul>
@endif
@endforeach
</div>
@endif
@php
$linkedTickets = $ticket->linkedTickets;
@endphp
@if (!$linkedTickets->isEmpty() or auth()->user()->can('linkTicket', $ticket))
<hr>
<div class="flex-col">
<div>
<h4>{{ __('Tickets liés') }}</h4>
</div>
@can('linkTicket', $ticket)
<div class="row">
<form class="col" id="form_link_ticket" action="{{ route('bo.ticket.link', ['ticket' => $ticket]) }}" method="POST">
@csrf
<div class="input-group">
<label class="input-group-text" for="link-ticket"><i class="fa-solid fa-ticket"></i></label>
<input class="form-control" id="linked_ticket_id" name="linked_ticket_id" type="text" placeholder="Numéro du ticket">
<button class="btn btn-sm btn-success float-end" type="submit">
{{ __('Lier') }}
</button>
</div>
</form>
</div>
@endcan
<div class="row row-cols-auto gap-2">
@foreach ($linkedTickets as $linked)
<div class="col">
@can('linkTicket', $ticket)
<form id="form_unlink_ticket" action="{{ route('bo.ticket.unlink', ['ticket' => $ticket, 'linkedTicket' => $linked]) }}" method="POST">
@csrf
@method('DELETE')
<div class="input-group mt-2">
@endcan
<a class="btn btn-xl btn-outline-primary" target="_blank" href="{{ route('bo.ticket.show', $linked->id) }}" title="{{ Str::ucfirst(__('crud.other.view_linked_ticket', ['model' => $linked->id])) }}">
TICKET - #{{ $linked->id }}
</a>
@can('linkTicket', $ticket)
<button class="btn btn-xl btn-outline-danger" type="submit" title="{{ Str::ucfirst(__('crud.other.unlink_ticket', ['model' => $linked->id])) }}"><i class="fa-solid fa-link-slash"></i></button>
</div>
</form>
@endcan
</div>
@endforeach
</div>
@endif
</div>
<hr>
@can('createGitlabIssue', $ticket)
<form class="col d-flex justify-content-end" id="form_issue" action="{{ route('bo.ticket.create-issue', $ticket) }}" method="POST">
@csrf
<button class="btn btn-warning align-end" type="submit">{{ __("Créer l'issue Gitlab") }}</button>
</form>
@else
@can('isAdmin')
@if (!\is_null($ticket->gitlab_issue))
<br>
<p>
{{ __("Lien vers l'issue Gitlab : ") }}
<a href="{{ $ticket->gitlab_issue }}" target="_blank">{{ __('Ouvrir') }}</a>
</p>
@endif
@endcan
@endcan
</div>
@endsection