118 lines
4.3 KiB
PHP
118 lines
4.3 KiB
PHP
<?php
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namespace App\Lib;
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use App\Enums\LoadLevel;
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use Illuminate\Support\Facades\View;
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class Utils
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{
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public static function plainToHtml(string $text)
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{
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$text = e($text);
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// url replace and email replace
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$text = preg_replace_callback(
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// phpcs:ignore Generic.Files.LineLength.TooLong
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'/(?P<email>[^\s@]+@([^\s@.,]+\.)+[^\s@.,]{2,})|(?P<user>@\w*)|(?P<url>(?:http[s]?:\/\/.)?(?:www\.)?[-a-zA-Z0-9@%._\+~#=]{2,256}\.[a-z]{2,6}\b(?:[-a-zA-Z0-9@:%_\+.~#?&\/\/=]*))/',
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function ($matches) {
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$match = collect($matches)->first() ?? '';
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if (filter_var($match, FILTER_VALIDATE_EMAIL)) {
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return strlen($match) ? "<a href=\"mailto:$match\">$match</a>" : $match;
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} elseif (isset($matches['user']) and strlen($matches['user'])) {
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return sprintf(
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'<span class="text-primary fw-bold font-weight-bold">%s</span>',
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$matches['user']
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);
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} else {
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$url = $match;
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if (\strpos($url, 'http') === false and \strpos($url, 'https') === false) {
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$url = sprintf(
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'%s://%s',
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config('app.env') !== 'local' ? 'https' : 'http',
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$url
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);
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}
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$fsligthbox = self::isImageFile($url) ? 'data-fslightbox="gallery"' : '';
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return strlen($match) ? "<a $fsligthbox href=\"$url\" target=\"_blank\">$match</a>" : $match;
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}
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},
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$text
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);
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return nl2br($text);
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}
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public static function isImageFile(string $url): bool
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{
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$m = [];
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return \preg_match('/(\.png|\.jpg|\.jpeg|\.gif)$/', $url, $m) === 1;
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}
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/**
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* delais 7 jours 168h
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* travaillé 5 jours 37h
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* temps tickets 1 jours 7.4h
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*
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* personnes 4 (TpP) 3.7h / semaine * prs
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*
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* délais moyen ticket (Dmt) 0.75h
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*
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* délais max attente pour 1 ticket (Dam) 7jours
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*
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* niveaux de charge 4: - faible
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* - stable
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* - élevée
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* - saturation
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*
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* états tickets(Et) : - nouveaux (non traités)
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* - en attente (charge pendante)
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* - traités
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*
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* Algo : linéaire
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*
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* TpP : 3.7h
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* P : 4
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*
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* Et(nvx) * Dam
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*
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* Nv Charge = (P * TpP) / (Et(nvx) * Dam) - (P * TpP) / (Et(nvx) * DmT) - (Et(att) * DmT)
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*
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*
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* Si nv Charge < 0 => saturation
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*
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* @return void
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*/
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public static function computeWorkload(): LoadLevel
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{
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$Tnew = View::shared('ticketsNew');
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$Tprogress = View::shared('ticketsInProgress');
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$Twaiting = View::shared('ticketsWaiting');
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$worked = config('tickets.workedHoursInAWeek');
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$workedDays = config('tickets.workedDaysInAWeek');
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$morningWorkTime = ($worked / $workedDays / 2);
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// in hours
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$workingDevsPerWeek = config('tickets.workingDevsPerWeek');
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// Devs handlings tickets per week
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$timePerWeekDev = $workingDevsPerWeek * $morningWorkTime;
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// Worktime per week to handle tickets
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$avgTimeForTicket = config('tickets.avgTimeForTicket');
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// 45min for a ticket
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$todoListDelay = $Tnew * $avgTimeForTicket;
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// The time needed to handle new ticket (average)
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$waitingListDelay = $Twaiting * $avgTimeForTicket;
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// The time needed to handle new ticket (average)
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$progressListDelay = $Tprogress * $avgTimeForTicket;
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// The time needed to handle new ticket (average)
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$totalTicketsDelay = $todoListDelay + $progressListDelay + $waitingListDelay;
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$ETAForAnewTicket = $totalTicketsDelay / $timePerWeekDev;
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// in weeks
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switch ((int)round($ETAForAnewTicket)) {
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case LoadLevel::weak()->value:
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case LoadLevel::stable()->value:
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case LoadLevel::high()->value:
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return LoadLevel::make((int)round($ETAForAnewTicket));
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default:
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return LoadLevel::overload();
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}
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}
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}
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