ldc-supportweb/app/Console/Kernel.php

<?php

namespace App\Console;

use App\Jobs\AutoCloseOldTickets;
use App\Jobs\WarnBeforeAutoCloseTicket;
use Illuminate\Console\Scheduling\Schedule;
use Illuminate\Foundation\Console\Kernel as ConsoleKernel;

class Kernel extends ConsoleKernel
{
    /**
     * The Artisan commands provided by your application.
     *
     * @var array
     */
    protected $commands = [];

    /**
     * Define the application's command schedule.
     *
     * @param  \Illuminate\Console\Scheduling\Schedule $schedule
     * @return void
     */
    protected function schedule(Schedule $schedule)
    {
        $schedule->job(AutoCloseOldTickets::class)->dailyAt('08:00');
        $schedule->job(WarnBeforeAutoCloseTicket::class)->dailyAt('08:05');
    }

    /**
     * Register the commands for the application.
     *
     * @return void
     */
    protected function commands()
    {
        $this->load(__DIR__ . '/Commands');
        require base_path('routes/console.php');
    }
}