ldc-supportweb/app/Http/Controllers/TicketController.php

<?php

namespace App\Http\Controllers;

use App\Enums\Role;
use App\Enums\TicketStatus;
use App\Enums\TicketType;
use App\Events\NotifySubscriptions;
use App\Http\Requests\ChangeTicketStatus;
use App\Http\Requests\CreateMessage;
use App\Http\Requests\SortTickets;
use App\Http\Requests\StoreTicket;
use App\Http\Requests\UpdateTicket;
use App\Jobs\SendTicketMentionMail;
use App\Mail\NewTicket;
use App\Mail\TicketMention;
use App\Models\Message;
use App\Models\Project;
use App\Models\Ticket;
use App\Models\User;
use Exception;
use Illuminate\Database\Eloquent\ModelNotFoundException;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Auth;
use Illuminate\Support\Facades\File;
use Illuminate\Support\Facades\Mail;
use Illuminate\Support\Facades\Session;
use Illuminate\Support\Str;

class TicketController extends Controller
{
    public function __construct()
    {
        $this->authorizeResource(Ticket::class, 'ticket');
    }

    public function index(SortTickets $request)
    {
        /** @var \App\Models\User */
        $user = auth()->user();
        $tickets = Ticket::with('project');
        if (!$user->role->equals(Role::admin())) {
            $tickets = $tickets->whereHas('project', function ($q) use ($user) {
                $q->whereHas('users', function ($q) use ($user) {
                    $q->whereId($user->id);
                });
            });
        }
        $tickets = $tickets->where('status', $request->status ? '=' : '<>', TicketStatus::archived());
        if ($request->search) {
            $tickets = $this->searchTicket($tickets, $request);
        }
        $tickets = $this->filterTickets($tickets, $request);
        $tickets = $tickets->paginate();

        $projects = Project::select('id', 'name')->orderBy('name')->get();

        return view('ticket.index', compact('tickets', 'projects'));
    }

    private function filterTickets(Builder $tickets, Request $request): Builder
    {
        if ($request->rst) {
            Session::remove('tickets.pr');
            Session::remove('tickets.sort_col');
            Session::remove('tickets.sort_way');
        }
        if ($request->prs) {
            Session::remove('tickets.pr');
        }
        if ($request->sort_col) {
            Session::put('tickets.sort_col', $request->sort_col);
        }
        if ($request->sort_way) {
            Session::put('tickets.sort_way', $request->sort_way);
        }
        if ($request->pr) {
            Session::put('tickets.pr', $request->pr);
        }
        Session::save();

        if (Session::has('tickets.pr')) {
            $tickets = $tickets->where('project_id', Session::get('tickets.pr'));
        }

        if (
            Session::has('tickets.sort_col') and
            Session::has('tickets.sort_way') and
            in_array(Session::get('tickets.sort_col'), [
                'id', 'project', 'created_at', 'created_by',
                'type', 'status'
            ])
        ) {
            $tickets = $tickets->orderBy(
                Session::get('tickets.sort_col'),
                Session::get('tickets.sort_way')
            );
        }
        return $tickets;
    }

    private function searchTicket(Builder $tickets, Request $request): Builder
    {
        $words = explode(' ', $request->search);
        return $tickets->where(function ($q) use ($words) {
            foreach ($words as $word) {
                if (!strlen($word)) {
                    continue;
                }
                $q = $q->where(function ($q) use ($word) {
                    $s = collect(TicketStatus::toArray())->filter(function (TicketStatus $t) use ($word) {
                        return strpos(strtolower($t->label), $word) !== false;
                    })->map(function (TicketStatus $ticket) {
                        return $ticket->value;
                    });
                    $t = collect(TicketType::toArray())->filter(function (TicketType $t) use ($word) {
                        return strpos(strtolower($t->label), $word) !== false;
                    })->map(function (TicketType $ticket) {
                        return $ticket->value;
                    });
                    $q->where('text', 'LIKE', "%$word%")
                    ->orWhereIn('status', $s)
                        ->orWhereIn('type', $t)
                        ->orWhere('file', 'LIKE', "%$word%")
                        ->orWhere('file2', 'LIKE', "%$word%")
                        ->orWhereHas('user', function ($q) use ($word) {
                            $q->where('name', 'LIKE', "%$word%");
                        });
                });
            }
        });
    }

    public function show(Ticket $ticket)
    {
        $messages = $ticket->messages()->orderBy('created_at', 'DESC')->get();
        $isSubscribed = (bool)$ticket->subscriptions()->where('user_id', Auth::user()->id)->count();
        return view('ticket.show', compact('ticket', 'messages', 'isSubscribed'));
    }

    public function create()
    {
        $user = Auth::user();
        if ($user->role->value === 1) {
            $projects = Project::orderBy('name')->get();
        } else {
            $projects = $user->projects;
        }

        if (!count($projects)) {
            return redirect()->route('project.create')
            ->with('warning', 'Vous devez tout d\'abord créer un projet pour y ajouter un ticket');
        }
        return view('ticket.create', compact('projects'));
    }

    public function store(StoreTicket $request)
    {
        $project = Project::findOrFail($request->project_id);

        $ticket = new Ticket($request->validated());

        if ($request->file_ticket) {
            $ticket->file = Ticket::saveFile($project, $ticket, $ticket->type, $request->file_ticket);
        }
        if ($request->file_ticket2) {
            $ticket->file2 = Ticket::saveFile($project, $ticket, $ticket->type, $request->file_ticket2);
        }

        if ($request->type === TicketType::evolution()) {
            $ticket->status = TicketStatus::estimateTodo();
        }

        $ticket->user()->associate(auth()->user());
        $ticket->saveOrFail();
        /** @var \App\Models\User */
        $user = auth()->user();
        $user->subscriptions()->toggle($ticket->id);

        if (config('mail.MAIL_ADMIN')) {
            Mail::to(config('mail.MAIL_ADMIN'))->send(new NewTicket($ticket));
        } else {
            throw new Exception('Missing MAIL_ADMIN in .env');
        }

        return redirect()->route('ticket.show', $ticket)->with('success', 'Ticket enregistré !');
    }

    // phpcs:ignore Generic.CodeAnalysis.UnusedFunctionParameter.FoundInExtendedClass
    public function edit(Ticket $ticket)
    {
        $user = Auth::user();
        if ($user->role->value === 1) {
            $projects = Project::orderBy('name')->get();
        } else {
            $projects = $user->projects;
        }
        return view('ticket.edit', compact('ticket', 'projects'));
    }

    public function update(UpdateTicket $request, Ticket $ticket)
    {
        $project = Project::findOrFail($request->project_id);
        $ticket->fill($request->validated());

        if ($request->file_ticket) {
            if (File::exists($ticket->file)) {
                File::delete($ticket->file);
            }
            $ticket->file = Ticket::saveFile($project, $ticket, $ticket->type, $request->file_ticket);
        }
        if ($request->file_ticket2) {
            if (File::exists($ticket->file2)) {
                File::delete($ticket->file2);
            }
            $ticket->file2 = Ticket::saveFile($project, $ticket, $ticket->type, $request->file_ticket2);
        }

        $ticket->save();

        return redirect()->route('ticket.edit', $ticket->id)->with('success', 'Modifications enregistrées !');
    }

    public function changeStatus(ChangeTicketStatus $request, Ticket $ticket)
    {
        $ticket->fill($request->validated());
        $ticket->save();

        return back();
    }

    public function createMessage(CreateMessage $request, Ticket $ticket)
    {
        $fileMessage = $request->file_message;

        $message = new Message($request->validated());
        $message->user()->associate(auth()->user());
        $message->ticket()->associate($ticket);
        $message->saveOrFail();

        /** @var \App\Models\User */
        $user = auth()->user();

        if ($request->subscribe) {
            if (!$user->subscriptions()->find($ticket->id)) {
                $user->subscriptions()->attach($ticket->id);
            }
        } elseif ($user->subscriptions()->find($ticket->id)) {
            $user->subscriptions()->detach($ticket->id);
        }

        if ($request->file_message) {
            $projectSlug = Str::slug($ticket->project->name);
            $fileMessage = $request->file_message;
            $fileName = $projectSlug . '-ticket-' . $ticket->id . '-message-' . $message->id . '.' . $fileMessage->extension();
            $fileMessage->move(public_path('fichiers/' . $projectSlug . '/' . $ticket->id . '/'), $fileName);
            $filePath = 'fichiers/' . $projectSlug . '/' . $ticket->id . '/' . $fileName;
            $message->file = $filePath;
            $message->save();
        }

        event(new NotifySubscriptions(
            $message->ticket,
            trans('Nouvelle réponse de :name :<br> :message', [
                'name' => $message->user->name,
                'message' => $message->message
            ])
        ));

        // find @user + send mail si un seul user est trouvé
        $matches = [];
        \preg_match_all('/@\w*/', $message->message, $matches);
        $matches = collect($matches[0] ?? [])->unique();
        foreach ($matches as $pseudo_usertag) {
            try {
                $user = User::where('name', 'LIKE', '%' . ltrim($pseudo_usertag, '@') . '%')
                ->whereDoesntHave('subscriptions', function ($q) use ($ticket) {
                    $q->where('id', $ticket->id);
                })->firstOrFail();
                SendTicketMentionMail::dispatchAfterResponse(
                    $user,
                    new TicketMention($ticket, $message->message)
                );
            } catch (ModelNotFoundException $e) {
                continue;
            }
        }

        return back();
    }

    public function setToArchive(Ticket $ticket)
    {
        $ticket->status = TicketStatus::archived();
        $ticket->saveOrFail();
        return redirect()->route('ticket.index');
    }

    public function subscribe(Ticket $ticket)
    {
        User::find(Auth::user()->id)->subscriptions()->toggle($ticket->id);
        return back();
    }
}